Box Office Information
In-Season Hours (mid-June through August): Monday through Saturday, 9 am to 5 pm, Mountain Time
Off-Season Hours (September through mid-June): Monday through Friday, 9 am to 5 pm, Mountain Time
Telephone: 505-986-5900 or 800-280-4654
Groups of 10 or more: firstname.lastname@example.org
The Santa Fe Opera Box Office
P.O. Box 2408
Santa Fe, NM 87504-2408
Ticketing Fulfillment Timeline
October 31, 2015 – Renewal deadline for 2016 subscribers.
November 2015 – New subscriptions orders.
December 2015 – Single ticket orders from donors of $150 or more.
January 2016 – Single ticket orders from donors of less than $150 and non-donors.
Tickets will be mailed in the spring of 2016.
The handling fee is $4 per opera ticket for single ticket orders. For preview buffets, tailgate picnics, and shuttles a $1 fee per ticket applies.
Patrons with Special Needs
The theater is ADA compliant. Please let the Box Office know your needs in advance. Infrared hearing devices are complimentary and may be picked up at the Box Office. Large-print or Braille synopses are also available from our Box Office. All levels of the theater are accessible via elevator.
Easy Ticket Exchanges
If you cannot attend on a particular evening, you may exchange your tickets for another performance of the same opera, subject to availability. There is no service charge to exchange renewable subscription series tickets; however, the actual ticket price may vary depending on the performance date. Single tickets and "Compose-Your-Own" subscription tickets incur a $10 per ticket exchange fee. In order to process an exchange, the original tickets must be received at the box office via mail or in person at least 48 hours in advance of the first affected performance.
Don't worry—simply contact the box office and replacements will be waiting for you at the performance.
No Refunds or Cancellations
No refunds or cancellations. This condition applies to all ticket purchases, as well as shuttle buses and preview buffets. Casts, repertory and ticket prices are subject to change. Opera Titles and infrared hearing devices are provided as additional free services for patrons and no refunds will be issued in the event of malfunctions.
Please don't let your tickets go to waste—donate them to the Opera for resale! You will receive a written acknowledgement for tax deduction purposes. Tickets must be received at the box office by mail or in person and may be donated up until 30 minutes before the performance.
Latecomers and those who exit the theater during the performance will not be admitted until the next intermission or an appropriate interval, as determined by the management.
Dress & Weather
Whether you prefer casual, informal, or formal attire, your own sense of style is welcome. The Opera is an open-air theater with a roof over all seating areas. Evenings can occasionally be cool and/or rainy. Please be aware that the temperature can drop considerably between curtain time and the end of the opera. Learn more about weather conditions.
Mobile devices must be turned off before entering the theater (no calls, texting, photo or video use please). Cameras, recording devices, food, beverages, and smoking are not permitted inside the theater. The Santa Fe Opera promotes a fragrance free environment.
UNMANNED AERIAL VEHICLES (UAV) / DRONE POLICY
To ensure the safety and enjoyment of all of our guests, The Santa Fe Opera strictly prohibits the operation of or use of any unmanned aerial vehicles (UAV), commonly known as "drones," on, from, or above the Opera's premises without specific written permission from the Media and Public Relations Department (email@example.com). This includes all UAV regardless of size, weight, or purpose. For a summary of the FAA's regulations, visit faa.gov.
Children and Pets
To ensure the enjoyment of all patrons, children under six years of age are not permitted in the theater. Pets are not allowed in the theater or the parking areas.