Opera Club Steward

Job Description

REPORTS TO: 

Senior Major Gifts Officer

CLASSIFICATION: 

Paid Internship


Position Overview

The Opera Club Steward works within the Development Department and reports to the Senior Major Gifts Officer. The Opera Club Steward also works with the Opera Club President.

The Opera Club Steward’s primary responsibility is to oversee attendance and ensure smooth operations at the Opera Club, a private lounge to which major donors, Opera Club members, and special visitors are invited before each performance and during intermission.


Specific Responsibilities
  • Create list of Opera Club members and guests attending each performance; provide list to Development Staff and Parking Supervisor in advance of each performance.

  • Greet guests upon arrival; answer questions; liaise with House Management and Ushers.
    Issue Opera Club passes for artists and other special guests as requested by Artistic Administration and Development.

  • Manage ticket requests; work with the Box Office to obtain and distribute tickets to Opera Club members and guests.

  • Facilitate introductions between Development Staff and donor/donor prospects.

  • Track Opera Club member attendance at donor-benefit events, such as working rehearsals and dress rehearsals; help prepare and distribute donor benefits materials to Opera Club members.

  • Work with the Opera Club President to send season passes, invitations to special events, and annual meeting materials to Opera Club members; give brief presentation at Opera Club annual meeting.

  • Manage upkeep of Opera Club facility, including stocking some basic supplies and assisting Concessions Staff as needed.


Requirements & Qualifications

Formal dress at all performances. Excellent inter-personal skills.  Sound judgment; ability to problem-solve and negotiate situations with discretion.  Must maintain strict confidentiality regarding donors, members and guests. Proactive and independent work style, as well as the ability to work as a member of a team. Computer skills with Windows-based environment required (including Word and Excel); experience with a relational database highly preferred.


Dates

Tuesday, June 4 through Saturday, August 24, 2019


Hours

While this is a 40 hour per week position, the schedule is somewhat complex due to the work flow:

June:
Primarily weekdays 9:00am–5:00pm, may include a few Saturdays.
 
July:
Afternoons (from approximately 2:30pm) through the last intermission of the performance, and Saturday mornings.
 
August:
Similar to July; work days start and finish slightly earlier due to earlier curtain times.

This job description in no way implies that these are the only duties to be performed by the employee occupying this position. The fundamental job requirements are included and these are the essential job functions. Employees will be required to perform any other job-related duties assigned by their supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.


APPLICATION PROCESS

Application (PDF)

Please submit a completed general employment application, along with a1-2 page resume and cover letter describing your interest in the relevant position, by e-mail to Human Resources or by mail to:
The Santa Fe Opera
Attention: Human Resources
Post Office Box 2408
Santa Fe, New Mexico 87504-2408

If you are selected for a interview, you will be contacted by a member of The Santa Fe Opera staff. The Santa Fe Opera has an industry-wide reputation as an excellent employer, providing rewarding opportunities amid a setting of great natural beauty. As an Equal Opportunity Employer The Santa Fe Opera celebrates diversity and inclusion. We do not discriminate against any employee or job applicant on the basis of race, color, religion, national origin, creed, gender, sexual orientation, pregnancy, disability, age, veteran status, or political affiliation. All qualified applicants are encouraged to apply.

"The Opera is an amazing place to work! You have the opportunity to see the development of each production from behind the scenes and witness the work involved in producing such extravagant performances."