Volunteer Liaison

Job Description

REPORTS TO: 

Director of Community Engagement 

Supported By: 

Community Engagement Assistant

CLASSIFICATION: 

This is a year-round, full-time and benefitted exempt position.


Scope/Purpose

Under the supervision of the Director of Community Engagement, assists in planning and implementation of strategies to encourage increased membership, revenues and involvement of The Guilds of the Santa Fe Opera, Inc. (Guilds, Inc.) and chapter guilds;  coordination of Pueblo Opera Program (POP); and broadens volunteer involvement, as well as public awareness, understanding and appreciation of the mission of The Santa Fe Opera. This position requires the ability to work independently, exercising judgment and initiative.  This position also requires work outside normal work hours, specifically attendance at Guilds, Inc., chapter guilds, POP, and volunteer meetings and events in the evening and on weekends.

Exemplary Duties/Responsibilities
  • Assists in the development, budgeting and implementation of goals, objectives, policies and priorities regarding membership, fundraising and special events of Guilds, Inc. and its individual, local chapter guilds.

  • Serves as the staff liaison for the Company with all appropriate members of Guilds, Inc., chapter guilds, and POP. In this capacity, attends all appropriate meetings and special events.

  • Provides communication from Guilds, Inc., chapter guilds, and POP to all appropriate Opera Company staff.

  • Coordinates support for all Guilds, Inc., chapter guilds, and POP including managerial, administrative, clerical, and production staff efforts.

  • Supervises all activities on Opera grounds sponsored by Guilds, Inc., chapter guilds, and POP including regular meetings, pre-performance events, raffles, membership and volunteer recognition parties and other special events.

  • Ensures that all Guild memberships received are processed and recorded.

  • Produces appropriate written and printed materials to promote and represent Guilds, chapter guilds, and POP.

  • Assesses interested volunteers' capabilities and skills, and finds appropriate placement.

  • Receives and processes administrative requests for volunteer support, actively recruiting volunteers.

  • Trains and manages on-site volunteers for backstage tour program, gardens, Opera Shop, production departments, and other departments as needed.

Education/Experience

A combination of education and experience in the performing arts and the administration of a performing arts or other not-for-profit organization, in general administration, and in the management of volunteers and volunteer organizations.  Evidence of qualification would be a B.A. in one of the performing arts or related field, or in Business Administration; or two years experience in a general administrative position or in the coordination of volunteers.

Knowledge

Principles and practices of business organization and administration; research and report-writing methods; basic quantitative analysis; administrative and management information systems; modern office practices and procedures, including efficient record-keeping.

Skills

Ability to independently plan, organize, schedule and coordinate assigned projects and responsibilities; to make judgments and sound analytical decisions; to inspire and motivate volunteers; to communicate effectively, both verbally and in writing, to diverse audiences; to develop alternative solutions to problems; to analyze, compare and synthesize data; to prepare clear, concise, thorough and grammatically correct reports, letters, memoranda, and other written documents; to work effectively with a wide range of people, including staff, volunteers, and members of various Opera and Guild Boards.  Computer literacy is required.


This job description in no way implies that these are the only duties to be performed by the employee occupying this position. The fundamental job requirements are included and these are the essential job functions. Employees will be required to perform any other job-related duties assigned by their supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The Santa Fe Opera has an industry-wide reputation as an excellent employer, providing rewarding opportunities amid a setting of great natural beauty. As an Equal Opportunity Employer The Santa Fe Opera celebrates diversity and inclusion. We do not discriminate against any employee or job applicant on the basis of race, color, religion, national origin, creed, gender, sexual orientation, pregnancy, disability, age, veteran status, political affiliation or philosophy. All qualified applicants are encouraged to apply.


APPLICATION PROCESS

Application (PDF)


Submit completed employment application, along with resume and cover letter, by e-mail to Human Resources or by mail to:

The Santa Fe Opera
Attention: Human Resources
Post Office Box 2408
Santa Fe, New Mexico 87504-2408

There are approximately 70 staff members working around the year in a variety of areas—from production, marketing, and fundraising to technical, administrative, and maintenance of the Opera's beautiful grounds.

As an Equal Opportunity Employer The Santa Fe Opera celebrates diversity and inclusion. We do not discriminate against any employee or job applicant on the basis of race, color, religion, national origin, creed, gender identity, sexual orientation, pregnancy, disability, age, veteran status, political affiliation or philosophy. All qualified applicants are encouraged to apply.

"ARRIVING TO WORK, LOOKING OUT ACROSS THE TESUQUE VALLEY SURROUNDED BY THE JEMEZ AND SANGRE DE CRISTO MOUNTAINS IS A SIGHT TO BEHOLD... THIS IS AN AMAZING WORK SETTING."