Accessibility

Curb to seat service

Ushers are available starting two hours before performances begin to assist patrons in getting from the Box Office to their seats. Mobility aids that cannot be stored safely within the patron's seating area will be stored outside the theatre as close as possible to the patron's seat. 


Parking

Designated accessible parking for vehicles bearing valid Department of Motor Vehicles (MVD) disability parking placards or license plates is available on a first-come, first-served basis. 


Accessible Entrances

All entrances to the theatre, gift shop, and dining areas are accessible. We have two elevators, house right and left, which operate between orchestra (level 1), front gate entrance (level 2), loge (level 3), and mezzanine (level 4). There is an additional elevator on house left to provide entrance to our Stieren Orhcestra Hall in which pre-show lectures take place.

Please note: The elevator on house right does not provide access to the mezzanine (level 4).

View Seat Map


Accessible Seating

There are wheelchair- and scooter-accessible locations where patrons can remain in their wheelchairs or transfer to theatre seats. Patrons who cannot or do not wish to transfer from their wheelchairs to a theatre seat should request wheelchair-accessible locations when ordering tickets. Seats with adjustable armrests are also available. 

Wheelchair accessible seating may be purchased by phone, in person, and online. 


Accessible restrooms

All of our public restrooms are wheelchair accessible. In addition, there are family restrooms available.


Service Animals

As a general rule, animals are not permitted within the theatre. However, please feel free to contact the Box Office if you have a service animal so we can help meet your needs.


blind or low vision services

We offer both large print and Braille synopses of all our mainstage performances. 


Deaf and hard of hearing services

We offer an Electronic Libretto System (ELS) as well as assisted listening devices. 


Further Questions

Please contact the Box Office at 800-280-4654 or boxoffice@santafeopera.org for more information.


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