Housing Assistant

Title: Housing Assistant
Department: Housing
Employment Classification: Part-Time, year-round. Hours ranging from 20-35 hour/week.
Salary: This is an hourly position. Hourly rate $20-$25/hour
Job Description (PDF)

Position Summary

This position requires an organized, self-starting professional who can manage a diverse workload independently. The Housing Assistant plays a vital role in supporting seasonal housing logistics, tenant relations, and administrative operations. A successful candidate shows initiative, strong attention to detail, and the flexibility to handle both administrative duties and field-based tasks.

Key Responsibilities

Seasonal Housing Coordination

• Assemble and distribute housing packets for seasonal employees (May–August)
• Prepare Axton Apartments for arrivals, stocking units with linens and supplies, and ensuring readiness for occupancy
• Conduct final property walk-throughs prior to occupancy and prepare homes for arrivals
• Assist Housing Director with vetting new properties

 Invoice Management

• Process housing-related invoices for accounts payable
• Ensure timely reconciliation and accurate tracking of housing expenses
• Data reporting and billing

Hotel & Housing Logistics

• Manage hotel reservations for SFO departments, including tracking bookings and processing invoices
• Assist company members and homeowners with housing-related concerns and requests 

 Administrative & Operational Support

• Assist with mailings and internal communications
• Coordinate housekeeping schedules
• Send housekeeping reminders and departure notices during and at the end of the season
• Help clean homes when needed to maintain quality standards
• Perform other duties as assigned to support the Housing Director and Axton Manager

Tenant Relations & Coordination

• Support the Director and Manager with tenant arrivals, departures, and other assigned duties
• Collaborate with the Director and Manager to ensure smooth transitions and resolve housing-related issues

Qualifications

• Experience in housing coordination, hospitality, or administrative assistant support strongly preferred
• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent interpersonal, written, and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle confidential information with professionalism and integrity and safeguard sensitive data
• Comfortable working independently and collaboratively
• Must be willing to work weekends during season from May to August

This job description in no way implies that these are the only duties to be performed by the employee occupying this position. The fundamental job requirements are included, and these are the essential job functions. Employees will be required to perform any other job-related duties assigned by their supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The Santa Fe Opera supports employees with its robust safety program, devotion to environmental sustainability and commitment to equity, diversity and inclusion while setting the industry standard for stagecraft. The Santa Fe Opera has an industry-wide reputation as an excellent employer, providing rewarding opportunities amid a setting of great natural beauty. As an Equal Opportunity Employer, the Santa Fe Opera celebrates diversity and inclusion. We do not discriminate against any employee or job applicant on the basis of race, color, religion, national origin, creed, gender, sexual orientation, pregnancy, disability, age, veteran status, political affiliation or philosophy. All qualified applicants are encouraged to apply.